Alienware Location fifty one: Alienware’s iconic Region 51 line of overall performance PCs could be tailored to fit any gaming needs. Its triangular design and style has become an indicator from the manufacturer, and people can choose the capabilities and upgrades they want.
Then, they lied with regards to the FBI's involvement in my order!!! Ultimately, the notebook was shipped, and it works good. However... I used to be supposed to get Reward details which i could use to obtain accessories, just like a carrying scenario. Nonetheless they failed to explain to me that it requires 30 enterprise days to acquire These reward points right after the pc is acquired!!! So I haven't got a carrying circumstance to safeguard the laptop computer for more than per month.
These hrs of chat Typically adopted up with my Personal computer Again reinstalling a windows update and reinstalling the incorrect drivers on my Computer system. Therefore, I must give Alienware a simply call again possibly the following day and once again disable my onboard graphics card and use my gaming card to continue with my day by day college perform.
Just about every representative both could not get back again to me with the designated time that we had agreed to or did not solve the software program problem on my Personal computer. I even experienced conversations on the mobile phone that could very last for several hours and often led to claimed agent having to have access to my Laptop or computer and that they had to manually reinstall the proper motorists.
This situation was from day one particular. The video would go away after a several hours of Procedure. Dell tech help went through the point with me for 3 several hours. Believed it had been the online video card.
In no way Individually knew anyone that experienced an Alienware, so I didn't understand what I had been getting myself into. Amongst my greatest regrets in my existence. Perhaps we should always all get jointly and sue this piece of ** organization! By no means once again will I or anyone I'm sure be ordering a DELL products.
I understand that furnishing great customer service can be hard getting labored in the foods serving business for nine months. Even so, getting experienced a handful of men and women at my new job I Individually emphasize that The client is usually right and, if The client will not such as meals acquire it again and obtain them something else on your home.
If you're a hardcore gamer or will need good graphic intensive software, stay with possibly Origin computer systems or Digital Storm or Several other model. Avoid Alienware.
At ConsumerAffairs we adore to hear from each consumers and types; make sure you hardly view it now ever wait to Get hold of Us. We just take privateness critically, be sure to make reference to our Privateness Plan to learn more about how we hold you protected.
According to them we should hold out right until AW CC up to date Model is release." So how long am I designed to go without the need of my computer till this gets mounted? They've no solution! I will never buy A different Dell or Dell-Alienware Computer system once again! This was supposed to become a high-conclusion Pc at $1600!
Not a soul has known as back from tech support or other offices. An additional Office despatched me several e-mails requesting which i send out dollars to extend my warranty.
On calling Dell, they insisted which i return the pc to them for fixing. Why they wouldn't honor my onsite maintenance guarantee continues to be a matter. Even so, I did as instructed.
Soon after forking out in excess of 2K for your item I've had very little but troubles. It has reliable body-fee troubles playing Heroes of the Storm, useful site Overwatch etc. I had it repaired, and it absolutely was presented a complete restore but continued to get the problem.
The ConsumerAffairs Investigation Crew thinks All people deserves for making wise decisions. We intention to deliver viewers with probably the most up-to-day information and facts readily available about today's purchaser products and services.
Nothing worked, so I contacted DELL and since go to this site I was per month above my warranty they basically reported, "Screw you, You should spend almost complete level of a brand-new one just to obtain it fixed." All I at any time heard considering the fact that I have experienced this Alienware is absolutely nothing but lousy information.